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Retail Outlets Countrywide
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Hardworking People
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Local & International Brands
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Year ofInception
Help us improve your experience!
Whether you’ve been with us for 1 month, 1 year, 5 years or longer, your experience of RETRAK membership is crucial to us. That’s why we’d like your feedback on us, our services, your experiences and more.
We are COMMITTED to our members and community.
We are PROFESSIONAL and ACCOUNTABLE
We are OPEN, HONEST, and DIRECT communicators
We are CHAMPIONS against COUNTERFEITS
Brilliant Community
We have been committed to promoting the healthy growth of businesses and trade in Kenya. Our members have unprecedented access to the tools they need to make their businesses more effective and more profitable.
01. Influence
RETRAK is a powerful, unified retail voice. We drive and shape the retail agenda whilst making sure ones own business priorities are represented.
02. Lobbying
RETRAK campaigns and lobbies for the retail sector ensuring that the industry’s voice is heard at the relevant platforms.
03. Advocacy
Engaging with Government, media & other stakeholders in identified areas for the development of the retailers, with an objective to improve the retail environment in Kenya.
Caroline Jemeli
Regional Head of Marketing, Network International
" The Retail Summit offered us a valuable opportunity to engage directly with decision-makers,
understand real market needs, and co-create payment solutions that support sustainable retail growth.
We’re proud to be part of this journey and are truly excited for the 2nd edition."
Rupen Shah
Chairman RETRAK & CEO Victoria Homestore
" RETRAK provides facilitation opportunities for benchmarking standards, networking,
learning and growth. The Association constantly engages stakeholders for the growth of the entire ecosystem
to achieve development of the best retail environment in the country"
Dr. Joyce Gikunda
Director Lintons Beauty World and Beauty Box
"Excited about the first ever Retail Summit, bringing retailers together to know each other,
to get motivated by the amazing work from the retail sector, networking and benchmarking with each other,
including the opportunities in technology and data – a great beginning!"
RETRAK News and Updates
Kenya’s annual consumer price inflation rose to 7.3% in October 2026, up from 6.8% in September...
Strengthening partnerships and advancing constructive dialogue. RETRAK and KRA stakeholder...
As Kenya enters the final quarter of 2026, retailers are navigating a market shaped by rising food and...
OUR MEMBERS
