Visiting Professor at London South Bank University, UK. James is an internationally recognised keynote speaker on future consumer and technology trends. He has lectured widely on retail, and has helped set up a course on the subject for the University of Delft, the Netherlands.
Helped install Britain’s first computer-controlled car park at a supermarket in Cambridgeshire in 1968, before graduating in physics. Editor of Design, 1979-82; co-founder of Blueprint magazine.
Head of research at the retail designers Fitch, 1986-1990, where he led a multi-client study on e-tailing in 1988. Retail clients: BP, Comet, John Lewis Partnership, Metal Box, Littlewoods, Midland Bank, Tesco and Whitbread.
At the Henley Centre for Forecasting, part of the WPP Group, he developed research into the urban context for retailing, creating the firm’s consulting offer in the future of cities. He then gained extensive experience of forecasting retail and consumer trends when head of worldwide market intelligence, Philips Consumer Electronics, the Netherlands, 1995-7.
Since then, James has consulted for the following clients relevant to retailing: Barclays Bank, Britvic, Dassault Systemes (France), Fujitsu, Galeries Lafayette (France), Gaucho Restaurants, Goodyear Dunlop, Grafton Group, International Security Forum, Mahindra (India), McDonalds and Reckitt Benckiser.
Publications: Cult IT (Institute of Contemporary Arts), 1999; ‘Play as the Main Event in International and UK Culture’, Cultural Trends (Policy Studies Institute, 2003; Why is construction so backward? (Wiley, 2004); Cooking 2026 (Le Creuset, 2006); Energise! A future for energy innovation (Beautiful Books, 2009); Big Potatoes: the London Manifesto for Innovation (Shanghai Jiao Tong University Press, 2012).
James has also written for Applied Ergonomics, Computing, The Economist, The Institute of Mechanical Engineers Journal, Long Range Planning, New Civil Engineer, The Times and The Guardian. On the Web, he contributes to http://www.idgconnect.com
Pradeep is passionate about building businesses. Pradeep has a multi-functional experience spanning 26 years, which includes assignments in multinationals like Cadbury’s and Shell, in large Indian Business Houses like Aditya Birla Group and Reliance Industries, and early stage companies like Shopper Stop and Utsav Fashion.
Over the years he has developed an expertise in Business Strategy, Performance Management and Programme Management in online and offline domains. This expertise is backed by an extensive functional experience of Operations, Brand Management, Merchandising, Business Excellence, IT Systems and Supply-chain.
Among many corporate roles he has performed with increasing responsibility, at Aditya Birla group, he was among the first set of employees of Aditya Birla Retail. As a Vice-President in CEO’s office, he was the programme manager for the entire project. From a set of individuals, walking into a room, he programme managed opening of more than 500 supermarkets and a few hypermarkets within a time period of two and a half years.
As a CEO of Utsav Fashion, he grew the business from Rs.30 Cr. in FY11 to Rs.105 Cr in FY14, with a positive PBT in FY14. He led from the front, an exercise to get PE funding for the business. He was able to get the term-sheets at attractive valuations.
In the industry, he has created a niche for himself as an expert in discovering, drafting and implementing the business processes in the function areas of Operations, Merchandising and Customer Care. He holds a rare distinction of drafting and implementing business processes across different functions for a number of organisations including a leading chain of department stores, a chain of supermarkets and hypermarkets, an apparel e-commerce company, and customer care processes for petroleum retail business of a leading private sector petroleum company.
He successfully restructured the Shoppers Stop’s customer loyalty programme to increase customer satisfaction at reduced costs. He implemented Data intensive projects like Datawarehouse implementation at Bharat Shell and JDA-Arthur Planning, merchandise planning system at Shoppers Stop. He managed loyalty programme for Fleet Owners & Truck Drivers and managed outsourced call centre at Reliance Petroleum.
He has managed a number of large IT implementations. Looking at recent surge in entrepreneurial activity and positive investment scenario, Pradeep has taken a sabbatical from regular corporate assignments, to share his experience with ecommerce start-ups and helping off-line retailers to develop the digital DNA.
Pradeep may be reached at: Pradeep_h_katyal@yahoo.co.in Pradeep.email@example.com Cell: +91 9013591116
Paul has worked in visual merchandising and retail design for 28 years, the last three as Head of Visual Merchandising for Biba Apparels, India’s most admired ethnic clothing brand. He received his bachelor’s degree in interior design from the University of the Philippines.
His international experience includes programs and consultancies in the Philippines, Israel, the United Arab Emirates, and India. He moved to India in 2005 to create the visual merchandising programs for HyperCity, India’s first real hypermarket, and Spencer’s Retail, the country’s most evolved chain of clothing, gourmet, food, and grocery stores. Presently, Paul is using his passion for executing VM strategies and brand experience initiatives in upgrading the retail design identity of Biba Apparels.
- Go to the M-PESA menu on your phone
- Select Pay Bill option
- Enter the following business number: 9942016
- Enter Retrak as the Account Number
- Enter the total amount (KSh 35000)
- Enter your PIN and then send the money
- You will receive a transaction confirmation SMS from M-PESA
- Enter the returned M-PESA Transaction ID in the provided box.
- Retail Trade Association of Kenya
- Bank Name: Diamond Trust Bank Kenya
- Account Number: 0606441441-Westgate Branch
- Swiftcode: 630062
- Cheque should in favour of Retail Trade Association of Kenya